Guarantee of Goods/Services
1. All our goods/services will serve their intended functions.

Terms of guarantee
2. All guarantee conditions are stated in the product/services information provided.

Prices
3. All our prices are subject to GST. Prices reflected on the menu include food items only. Non-food items would incur additional charges. Discounts are subject to monthly promotions only.

Delivery services
4. Delivery is chargeable and delivered within Singapore.

Payment Processing
5. We only accept CASH or CHEQUE payments.

6. We ensure accuracy in our billing as all our transactions are automatically processed.

Cancellation of Orders
7. We will not entertain any cancellations once the order is confirmed and submitted by the customer.

Confirmation of Orders
8. We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.

Exchange & Refunds
9. All our goods sold are non-exchangeable and non-refundable.

Feedback
10. We welcome your feedback. Should you feel dissatisfied with any of our goods or
services, please contact us at Tel: 6288 0133, Fax: 6282 0133, Email: info@fostre.com

Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if
they are not satisfied with the resolution of the complaint. Complaints can be referred to

BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg